How to reply in html to a plain-text message?

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coffent
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How to reply in html to a plain-text message?

Post by coffent »

I can forward a plain-text message in html by shift-clicking Forward, but this doesn't work for Reply. Is there some way to force a reply to be in html?
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DanRaisch
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Re: How to reply in html to a plain-text message?

Post by DanRaisch »

Is your default composition mode HTML? If so, try just replying to see if you have access to the HTML formatting tool bar, just above the text entry area.
coffent
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Re: How to reply in html to a plain-text message?

Post by coffent »

No, my default mode is plain text. However I set it temporally to HTML for testing. The problem remains the same. With default HTML, clicking Forward to a plain-text message opens the composition window in HTML, shift-clicking opens it in plain text (opposite as before, as expected). However whether clicking or shift-clicking Reply to a plain-text message, the composition window is always plain-text.
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DanRaisch
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Re: How to reply in html to a plain-text message?

Post by DanRaisch »

I can't replicate that here. Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
morat
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Re: How to reply in html to a plain-text message?

Post by morat »

It works here.

I tested with a simple plain text message.

* select message, hold shift key and click reply button to compose in plain text mode
* select message, click reply button to compose in html mode
coffent
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Re: How to reply in html to a plain-text message?

Post by coffent »

Dan & Morat - thanks for your replies. Yes, it turns out it was an Add-on. I ran TBird in Safe mode and Reply worked as expected. I then resumed normal mode and disabled the Add-ons until I found the problem. It was with one called ChangeQuote. It had a setting that I'd overlooked that was causing the problem. I should have checked this first, but thanks for the help!
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DanRaisch
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Re: How to reply in html to a plain-text message?

Post by DanRaisch »

No problem. Extensions are often at issue and sometimes it is a specific setting/option in that extension, making Safe Mode one of the first things to be tried when diagnosing problems.
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