Crash reports won't submit

User Help for Mozilla Firefox
Post Reply
DN123ABC
Posts: 695
Joined: January 9th, 2017, 10:10 am

Crash reports won't submit

Post by DN123ABC »

I have 4 crash reports, going back to 7/27, which give me "failed to submit". I try again, and they just fail again.

Any idea why, or how to fix or troubleshoot this?

Thanks.
User avatar
DanRaisch
Moderator
Posts: 127187
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Crash reports won't submit

Post by DanRaisch »

Moving to Firefox Support as no specific bug has been identified here.
DN123ABC
Posts: 695
Joined: January 9th, 2017, 10:10 am

Re: Crash reports won't submit

Post by DN123ABC »

Any help on this is appreciated. Crash reports stacking up.
gdot179
Posts: 250
Joined: September 18th, 2009, 3:01 pm

Re: Crash reports won't submit

Post by gdot179 »

Well gee, I would be more concerned as to why FF was crashing constantly if they are
stacking up
Perhaps you believe you will receive personalized answers for your problem,

Since I don't allow crash reports, regardless of settings, to be generated, nothing from me to:
https://crash-stats.mozilla.org/report/index/

In closing, I have never had FF 'crash', not one single time, ever!
A proud user of Mozilla Python's Flying Circus software!
User avatar
therube
Posts: 21703
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Re: Crash reports won't submit

Post by therube »

Crash reports stacking up
So you're saying that even new reports are now also failing to send?

Take the hammer approach.
Eh, do that secondarily.

Create a new, clean, test Profile.
Go into about:crashes, & see if you can't submit, successfully, from there.

If not, take the hammer.

Exit FF.
Delete its' /crashes/ directory in your Profile folder.

Start FF & see what then happens going forward.
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
User avatar
DanRaisch
Moderator
Posts: 127187
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Crash reports won't submit

Post by DanRaisch »

Perhaps you believe you will receive personalized answers for your problem,
The snark is not necessary. the OP wasn't complaining about not getting replies, only about the reports not being submitted.
Post Reply