I can't receive messages - user name is wrong

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jgreer
Posts: 64
Joined: July 9th, 2004, 7:55 pm

I can't receive messages - user name is wrong

Post by jgreer »

I have a Seamonkey email setup on this same computer but on another desktop. That desktop became corrupted and now I can't use it, so I've been trying to migrate everything to a new desktop.
I downloaded the latest Seamonkey, set up my mail and newsgroups, but used the wrong user name. The old one, which is connected to my gmail account, doesn't have my name but my gmail address as the user name. I can send emails - I just sent a test email, but I can't receive any because it keeps saying the user name is my name rather than my email. I already went and changed this on the email account settings, but it still insists that the user name is unchanged.
What do I do?
I have more questions after this one is fixed.

Thanks.
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DanRaisch
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Posts: 127234
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: I can't receive messages - user name is wrong

Post by DanRaisch »

What is the exact text of the error message you are seeing when SeaMonkey fails to receive messages?
How is the account set up, as POP or IMAP? In SeaMonkey, the path is Edit->Mail & Newsgroups Account Settings->Server Settings->Server Type".
jgreer
Posts: 64
Joined: July 9th, 2004, 7:55 pm

Re: I can't receive messages - user name is wrong

Post by jgreer »

I fixed it Dan. Thanks.
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DanRaisch
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Posts: 127234
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: I can't receive messages - user name is wrong

Post by DanRaisch »

It might help others who experience the same issue if you would post your solution to the problem.
jgreer
Posts: 64
Joined: July 9th, 2004, 7:55 pm

Re: I can't receive messages - user name is wrong

Post by jgreer »

I went to Edit: account settings: clicked on my user name at the top and changed it.
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DanRaisch
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Posts: 127234
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: I can't receive messages - user name is wrong

Post by DanRaisch »

Thank you.
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