Problem w VideoDownloadHelper Companion App

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garuda99
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Joined: May 7th, 2024, 12:03 am

Problem w VideoDownloadHelper Companion App

Post by garuda99 »

I have the VDH & Companion App license & Key and downloads worked well until the latest Firefox update was installed. However, ever since the new Firefox update, the VDH downloads YouTube vids with the QR code box watermark in the corner of footage frames. And, it's asking for the key to remove QR watermark (which I have), but the dialog is not allowing me to enter the Key in order to remove the QR watermark. How do I enter the Key to remove watermark? Is there a URL link allowing me to enter the Key?
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LIMPET235
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Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Re: Problem w VideoDownloadHelper Companion App

Post by LIMPET235 »

Hi,
I don't know if this is the best place for your Q?, might be, but why not try at the official HELP Site?
ref; > https://github.com/aclap-dev/video-down ... iscussions
[Ancient Amateur Astronomer.]
Win-10-H/64 bit/500G SSD/1 Tb HDD/32 Gig Ram/550Watt PSU/350WattUPS/Firefox-115.12.0/T-bird-115.12.0/SnagIt-v10.0.1/MWP-7.12.125.

(Always choose the "Custom" Install.)
garuda99
Posts: 2
Joined: May 7th, 2024, 12:03 am

Re: Problem w VideoDownloadHelper Companion App

Post by garuda99 »

Thanks, LIMPET for fast reply. I tried the GitHub thread for this specific issue and they directed me to follow the same steps that I've tried dozens of times already. All was fine until I installed the latest update of Firefox -- then the problems began arising. It seems that UPDATES fix some problems and also create new problems.
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LIMPET235
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Posts: 40005
Joined: October 19th, 2007, 1:53 am
Location: The South Coast of N.S.W. Oz.

Re: Problem w VideoDownloadHelper Companion App

Post by LIMPET235 »

Hi G,
You might find the fix or at least guidance, on the Firefox Official Support site...

Ref; > https://support.mozilla.org/en-US/questions/firefox
[Ancient Amateur Astronomer.]
Win-10-H/64 bit/500G SSD/1 Tb HDD/32 Gig Ram/550Watt PSU/350WattUPS/Firefox-115.12.0/T-bird-115.12.0/SnagIt-v10.0.1/MWP-7.12.125.

(Always choose the "Custom" Install.)
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