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Problem importing from Outlook

User Help for Mozilla Thunderbird
mblanding3
 
Posts: 6
Joined: September 24th, 2005, 3:13 pm

Post Posted September 24th, 2005, 3:24 pm

I'm trying to import my mail from Outlook, but Thunderbird isn't letting me. It gives me this error message: "Cannot find any mail to import. Check to ensure that the mail application is installed correctly on this machine." When I open up Outlook I can see my mail fine, and I have set Outlook as my default email client. Any idea what I need to do to correct this?

GordMcFee
 
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Joined: May 3rd, 2003, 4:18 pm
Location: Ottawa, Canada

Post Posted September 24th, 2005, 3:54 pm

Importing from Outlook always seems to be a pain. If I were you, I would export the email into Outlook Express and then import into Thunderbird from OE.
Gord McFee

mblanding3
 
Posts: 6
Joined: September 24th, 2005, 3:13 pm

Post Posted September 24th, 2005, 6:30 pm

Is Outlook Express a different program or part of Outlook? Does it come standard with Microsoft Office? I'm not too familiar with Outlook. (In fact, I imported my email into Outlook from my last email program, Earthlink Mailbox just in order to transfer it to Thunderbird...)

GordMcFee
 
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Joined: May 3rd, 2003, 4:18 pm
Location: Ottawa, Canada

Post Posted September 24th, 2005, 6:31 pm

It comes with Internet Explorer. It is the email/newsreader program.
Gord McFee

Daifne
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Post Posted September 24th, 2005, 6:55 pm

It's a different program. Outlook includes the calendar, where OE is just the e-mail/news program
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mblanding3
 
Posts: 6
Joined: September 24th, 2005, 3:13 pm

Post Posted September 24th, 2005, 8:15 pm

Thanks, guys - that totally worked!! I'm so glad I posted here.
m.

GordMcFee
 
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Joined: May 3rd, 2003, 4:18 pm
Location: Ottawa, Canada

Post Posted September 24th, 2005, 8:25 pm

Glad to see it worked.
Gord McFee

Hale

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Joined: September 29th, 2005, 3:52 am
Location: Italia

Post Posted September 29th, 2005, 7:50 am

Although you've already solved the problem, I want write what can be the problem, that I had some days ago when I've installed TB 1.0.6 on all pc's of company: if after installing TB you set it as default mail program, the file mapi32.dll in %System32Dir% will be overwritten with another in version 1.0.
The original will be renamed mapi32_moz_bak.dll
This cause Outlook error ordinal 36 when started, and cause also the impossibility for TB to find the pst file.

everidge1
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Post Posted September 29th, 2005, 8:15 am

I just installed thunderbird and it wont show my email.
Troy Everidge

Hale

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Location: Italia

Post Posted September 29th, 2005, 8:29 am

everidge1 wrote:I just installed thunderbird and it wont show my email.
Troy Everidge

?? I don't understand: Have you already imported email? From what program? And what SO: Windows? Version of TB?

GordMcFee
 
Posts: 13001
Joined: May 3rd, 2003, 4:18 pm
Location: Ottawa, Canada

Post Posted September 29th, 2005, 10:06 am

everidge1 wrote:I just installed thunderbird and it wont show my email.
Troy Everidge


Please start a new thread. Your issue has nothing to do with the other issue. Thanks.
Gord McFee

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