Thunderbird won't launch
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- Guest
Thunderbird won't launch
I have recently uninstalled and reinstalled Thunderbird. For some unknown reason it won't launch. I double click the icon, and even try manual launch and the application just won't launch! Help Please!
- Daifne
- Moderator
- Posts: 123071
- Joined: July 31st, 2005, 9:17 pm
- Location: Where the Waters Meet, Wisconsin
* What happens when you try to launch it?
* Which version of Thunderbird? Check Help>About for the version number.
* What operating system?
* What is the exact wording of the error message you are receiving if any?
* Do you have any extensions installed?
* Do you use a theme other than the default?
* Do you regularly compact your folders? It is strongly recommended. Check http://kb.mozillazine.org/Compacting_folders for more information on compacting folders.
* Which version of Thunderbird? Check Help>About for the version number.
* What operating system?
* What is the exact wording of the error message you are receiving if any?
* Do you have any extensions installed?
* Do you use a theme other than the default?
* Do you regularly compact your folders? It is strongly recommended. Check http://kb.mozillazine.org/Compacting_folders for more information on compacting folders.
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- Guest
- Daifne
- Moderator
- Posts: 123071
- Joined: July 31st, 2005, 9:17 pm
- Location: Where the Waters Meet, Wisconsin
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- Guest
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- Guest
- Daifne
- Moderator
- Posts: 123071
- Joined: July 31st, 2005, 9:17 pm
- Location: Where the Waters Meet, Wisconsin
Interesting.
Do you have data in your profile that you want to keep? If so, backup your profile now. http://kb.mozillazine.org/Profile_backup We are going to try a compete clean install.
1. Backup profile to a safe place and then uninstall TB using Add/Remove Programs http://kb.mozillazine.org/Profile_backup
2. Delete the entire Thunderbird folder from C:\Documents and Settings\*user name*\Application Data\Thunderbird (For XP) See this about the profile and locations: http://kb.mozillazine.org/Profile#Thunderbird and then also delete the Mozilla Thunderbird folder in your Program Files.
3. Run CCleaner to get the leftover bits: http://www.ccleaner.com/
4. Reboot
5. Reinstall a new downloaded copy of TB. Might as well use 1.5 since it is in full release as of today.
6. Create new profiles and accounts
7. Migrate messages and addressbooks back to TB. When we get to this point you can either follow the instructions under the Profile Backup link or I can walk you through another method that I like.
Do you have data in your profile that you want to keep? If so, backup your profile now. http://kb.mozillazine.org/Profile_backup We are going to try a compete clean install.
1. Backup profile to a safe place and then uninstall TB using Add/Remove Programs http://kb.mozillazine.org/Profile_backup
2. Delete the entire Thunderbird folder from C:\Documents and Settings\*user name*\Application Data\Thunderbird (For XP) See this about the profile and locations: http://kb.mozillazine.org/Profile#Thunderbird and then also delete the Mozilla Thunderbird folder in your Program Files.
3. Run CCleaner to get the leftover bits: http://www.ccleaner.com/
4. Reboot
5. Reinstall a new downloaded copy of TB. Might as well use 1.5 since it is in full release as of today.
6. Create new profiles and accounts
7. Migrate messages and addressbooks back to TB. When we get to this point you can either follow the instructions under the Profile Backup link or I can walk you through another method that I like.
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- Guest
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- Guest
I have exactly the same problem. TB 1.5 will just not launch. I have tried:
Uninstalling and reinstalling
Deleting the Thunderbird directory in docs_and_settings>user_name>application_data
disabling my firewall (Zone Alarm)
disabling my virus scanner (NOD32)
trying to run in safe mode (still doesn't run)
When I try to launch TB, if I look in the task manager processes, I see thunderbird.exe appear for about 1/2 second and then it disappears again.
I tried uninstalling 1.5 and reinstalling 1.0.6 again and it works fine as it did before.
BTW I am running FF 1.5 also. Just installed it. Don't know if that might have anything to do with it? But anyway, TB 1.0.6 is working fine with FF 1.5
Very wierd.
Chip
Uninstalling and reinstalling
Deleting the Thunderbird directory in docs_and_settings>user_name>application_data
disabling my firewall (Zone Alarm)
disabling my virus scanner (NOD32)
trying to run in safe mode (still doesn't run)
When I try to launch TB, if I look in the task manager processes, I see thunderbird.exe appear for about 1/2 second and then it disappears again.
I tried uninstalling 1.5 and reinstalling 1.0.6 again and it works fine as it did before.
BTW I am running FF 1.5 also. Just installed it. Don't know if that might have anything to do with it? But anyway, TB 1.0.6 is working fine with FF 1.5
Very wierd.
Chip
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- Guest
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- Guest