"Thunderbird thinks this message might be an email scam

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Maupin
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"Thunderbird thinks this message might be an email scam

Post by Maupin »

Hello,

I've recently upgraded to 1.5.0.4 and now some of my messages are being flagged as scams when they're clearly not. When I click the "Not a scam" button nothing happens.

I searched the forums and found a message about a setting in Tools>Options>Privacy>Email Scams, however when I unchecked the "check messages..." box my messages are still marked as scams. How can I get rid of this notice for good?
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Freee!!
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Post by Freee!! »

Changing that setting will only show on messages coming in after you changed that setting.
pmjames
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Post by pmjames »

There doesn't seem to be anything in the "Help" about the new "spam" feature - does clicking the "Not a scam" button cause any training to actually happen? The spam notice goes away, but I've now had the same newsletter be marked as spam every day.
Peter James

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tanstaafl
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Post by tanstaafl »

There is no training. Thats one reason why its worthless IMHO.
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Daifne
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Post by Daifne »

And it is not marking it as "spam", but as "scam". There's a difference.
pmjames
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Post by pmjames »

Acknowledged that the terminology should be "scam" throughout.

Is it true that there is no training - is this feature documented anywhere?
Peter James

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Daifne
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Post by Daifne »

It's true that there is no training as yet. I have not seen any documentation, but you may want to look in Bugzilla. I'm fairly sure that there must be a bug report about it.
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Lee_Dailey
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Post by Lee_Dailey »

howdy y'all,

here are some bugzilla items that cover the subject ...

- should learn what is not a scam
https://bugzilla.mozilla.org/show_bug.cgi?id=320351

- Scam Warning should not be display for trusted addresses
https://bugzilla.mozilla.org/show_bug.cgi?id=318916

- [enh] Adding a "scam mailbox" like the junk one
https://bugzilla.mozilla.org/show_bug.cgi?id=302900

if a bug fits your situation, you might want to vote for it. please, do NOT comment unless you have new info. bugspamming - "me too" comments and various rants [*grin*] - is a good way to get the bug ignored.

the 2nd of the above is a bit questionable since one prime method is to use a fake email address. still, i think i would prefer to have the option.

take care,
lee
amfc
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What qualifies as SCAM

Post by amfc »

It seems that it marks messages as scam if they contain links which look suspicious or if they contain forms.

A suspicious link is a link to an ip address or a link whose text looks like a hostname, but points to another one.

You can look at the js source at:

http://lxr.mozilla.org/mozilla/source/m ... etector.js
Chimmer
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Post by Chimmer »

This is a worthless feature. I'm constantly clicking on the "not a scam" button for emails from the same place. I thought it's supposed to "learn?"
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Daifne
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Post by Daifne »

It is not yet programed to learn. Most of us have just shut it off for the time being.
bbbl67
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Post by bbbl67 »

I believe there is a difference between a "scam" and a "spam". The scam emails are just suggestions from Thunderbird to you to pay attention to something that it sees as fishy, but it doesn't involve actually moving or deleting anything; only spam is moved off or deleted. If Thunderbird's scam suggestion turns out to be right, then you can mark it as a spam yourself, and it will learn from that. Otherwise just ignore the scam suggestions.
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