Don't understand why website quit working?

gadabout3 · Post by **gadabout3** » April 12th, 2007, 5:31 pm

I have a problem with a website that for some reason no longer works properly from my home computer using Firefox or IE. I have checked it from another computer/location and all works as normal, so it would have to be something with my computer, right? Am using XP

http://www.meevee.com/myguide.aspx

Can someone please get me started in the right direction to figure out and correct the problem?

Thank you!

Post by **steviex** » April 12th, 2007, 5:43 pm

Try this for starters... http://kb.mozillazine.org/Error_loading_websites

Also read
Guide to Possible Firewall problems .. http://kb.mozillazine.org/Firewalls (If it affects both browsers it could be this)
Standard Troubleshooting guide ... http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

Also moving to Firefox Support....

gadabout3 · Post by **gadabout3** » April 12th, 2007, 6:45 pm

I'm sorry if I'm not expaining this correctly. The website will load, but the full functionality is not there in either Firefox or IE on my home computer. This site is supposed to have and did have until a few days ago, an interactive TV listing function. In IE I find "Done but with errors on page" with the following information on this error:

Line:1457
Char:265
Error:Object required
Code:0

In Firefox under Page Info - Links, many items are marked javascript:void (0)

Can you tell from any of this what might be my problem? Sorry to be so computer illiterate in this!

Post by **DanRaisch** » April 12th, 2007, 7:05 pm

Do you have the NoScript extension installed?
Do you have JavaScript enabled in Firefox? (Tools->Options->Content tab)

gadabout3 · Post by **gadabout3** » April 12th, 2007, 7:11 pm

No, I do not have NoScript extension installed
Yes, JavaScript is enabled

vl · Post by vl » April 12th, 2007, 7:26 pm

gadabout3 wrote:In Firefox under Page Info - Links, many items are marked javascript:void (0)

I have the same thing here in my Firefox browser, but the interactive TV listing function loads fine, so I don't think that's the problem.

Does the page load correctly in safe mode?

gadabout3 · Post by **gadabout3** » April 12th, 2007, 7:32 pm

I haven't tried safe mode. The interactive function is not working with IE either.

gadabout3 · Post by **gadabout3** » April 12th, 2007, 7:50 pm

I just tried safe mode (first time I've ever done this) and there are no changes - page does not have the interactive TV listing function. I just used the Continue in safe mode option and did not check off any changes. Was I supposed to go through all these options? I have made no changes to Firefox for quite some time except for the automatic updates 1.5.0.11

Post by **Dartman** » April 12th, 2007, 8:00 pm

Since you are having this issue with Internet Explorer as well, it's not a Firefox only problem. I think it would be best to move you back to MozillaZine Tech.

vl · Post by vl » April 12th, 2007, 8:00 pm

No, but since it doesn't work in safe mode, try creating a new profile to see if the problem goes away.

Post by **steviex** » April 13th, 2007, 3:15 am

^^ Fair enough ... Borderline case

Post by **Dartman** » April 13th, 2007, 7:36 am

I just felt that doing Safe Mode, creating a new profile, etc. was not going to fix the problem, as the same thing happens in IE too. It looks like it is more of a computer setting. Though, I don't know what setting. :-)

gadabout3 · Post by **gadabout3** » April 13th, 2007, 11:04 am

Well, I just disabled ZA Internet Suite and Meevee.com works normally. Now to figure out how to change settings to allow this site to work while ZA is enabled. Any suggestions certainly appreciated!

Post by **steviex** » April 13th, 2007, 12:06 pm

Here's the ZA Knowledge Base Article http://kb.mozillazine.org/Firewalls#ZoneAlarm (check out all the links in the article)