User Help for Mozilla Firefox
Does anybody know why Firefox browser will not play Foxnews.com videos?
They play on IE.
I have been trying fo find out for a long time.
The FF version is 184.108.40.206
I use MVPS Hosts file. Have tried to delete ad.doubleclick.net with no results.
I answered your March 31 post in this other thread:
Repeating what I said before:
Also make sure your Windows Media Player and Flash plugins are working:
http://kb.mozillazine.org/Windows_Media ... WMP_plugin
http://kb.mozillazine.org/Flash (Flash test pages are at the bottom)
Flash player works fine. The links have no explanation about why using MVP hosts does not allow Foxnews.com from showing videos.
These two sites are not compatible.
This is what is explained on another site.
http://q13.trb.com/news/stv-video-troub ... .htmlstory
What browsers can I use to use the Video Player?
You need to have Internet Explorer 5.0 and above to use the Video Player.
This Video Player is not supported by the following browsers:
q13.trb.com and www.foxnews.com work differently. I couldn't get the video link at http://q13.trb.com/ to work in Firefrox even with AdBlock disabled. It routed me to a troubleshooting page for Mac users!
I went to http://www.foxnews.com/video/index.html and selected the "Hair-raising stunt " video. I had to disable AdBlock, otherwise the video did not play (I already have cookies enabled). Once Adblock was disabled the FOXNEWS.com video played fine (it uses Flash). I don't use a HOSTS file.
I copied this from the Help link:
For the record, I did a groups.google search within the mozilla.support.firefox newsgroup and found this post which does identify the HOSTS file entry ad.doubleclick.net as a possible cause of FOXNEWS videos not working.
...However, the Adblock extension or blocking cookies are most likely the more frequent causes. You can do a forum search here on FOXNEWS HOSTS Adblock or similar, to find other possible solutions.
P.S.: You probably should continue this topic in the other forum thread you started on March 31:
http://forums.mozillazine.org/viewtopic.php?t=537321 FOXNews.com Video
Blocking "ad.doubleclick.net" is a DEFINITE cause of Fox video not working .... and also MANY other videos too as other sites use them for serving their video too. If you are using Adblock Plus with (only) the EasyList subscription, this will NOT be a problem with ABP because that problem has been addressed in the EasyList for a while now. Those videos should play just fine (they work fine here). OTHER filters and subscriptions could be a problem in Adblock Plus though.
One way to easily see if Adblock Plus is the cause is to add the string:
to your ABP filters. This is not quite how the EasyList handles it but it will allow that page to run. If it doesn't, it probably isn't Adblock Plus's filters that are the problem.
Alice stated that she could not get Q13.com videos, but could get foxnews.com videos. I have the reverse problem. I can view the Q13.com videos without a problem, but not the foxnews videos. Foxnews is using a Doubleclick ad server, and also using Akamai. If Doubleclick is serving the video, that explains my problem, because I am blocking that site. I have no intention of unblocking it because I do not trust them.
The moral here is that the website serving the page is not necessarily the server for the media files. It helps to check the server for the media that you want to view. If you use a Hosts file, after checking the page to see who serves the media, look for that in the Hosts.
That is absolutely 100% correct ... as it also is with MUCH content on sites nowadays. Blocking "doubleclick" will cause you problems on more than just a few video sites .... you will also find the same problem with media served through "brightcove".
Contrary to what you might think, "akamai" is NOT a problem with the video feeds, and DOES control many features and navigation on many websites ... you would be wise not to block akamai without VERY EXACT targeting or you will find yourself right back here wondering why some websites don't work properly.
The video link labeled "National News Update" at http://q13.trb.com/news/ is the one that I tried earlier, that routs me to a Mac troubleshooting page.... that one still doesn't work. Sorry I wasn't more specific.
The Q13 FOX News Video at http://q13.trb.com/ loads the Flash player automatically when I go to the page and the video plays without me having to disable Adblock or do anything else special. I tried a couple more videos linked from there (2 "Idol" links") and those videos also played fine.
There is a difference in these 2:
National News Update video at http://q13.trb.com/news/ is a Windows Media file.
Fox video is a Flash file.
This would create different types of problems as far as player errors go. The one thing that they DO share in common is that they are both served through Doubleclick (which in case you don't know, was just bought by Google )
You're right, it does say "(Windows Media)" directly under the link.
Thanks, it gave me the idea to disable the new WMP plugin "np-mswmp.dll" which I recently installed, even though my original WMP plugin was working. See: http://kb.mozillazine.org/Windows_Media ... ows_XP_SP2
Once I disabled the new plugin by renaming it Xnp-mswmp.dll, that re-enabled the original WMP plugin. Clicking the National News Update video link at http://q13.trb.com/news/ then launched Windows Media Player as an external application and played the video. That Mac troubleshooting page still opened, though.
EDIT: I tested the the National News Update video link at http://q13.trb.com/news/ again with the new Firefox plugin "np-mswmp.dll". The video works now with the new plugin (it opens WMP externally, same as the old plugin did) so the problem wasn't with the new plugin at all.
Last edited by Alice on August 5th, 2007, 3:15 am, edited 1 time in total.
It seems that everything is working ok now except for the error message. I am running Firefox on Windows and it also launches the player externally (it must just link to a file).
Well, Alice, I guess now you have your problem narrowed down to Firefox & WMP on a Mac ... that's a start
I am not blocking Akamai, but I am blocking Doubleclick. The fact that Google bought them does not make me trust them any more than before. My problem seems to stem from Shockwave Flash more than the server for the media. I am unable to access that type of media most of the time, and with Windows and Mac. I am able to access Flash videos with no problem. I thought I had the Shockwave plugin, at least for Mac.
But I'm not on a Mac.... I'm on Windows, too
Last edited by Alice on April 28th, 2007, 6:16 pm, edited 1 time in total.
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