Can not open my msn mail

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ianwrd4
Posts: 1
Joined: January 24th, 2008, 7:01 pm

Can not open my msn mail

Post by ianwrd4 »

Please advise I get this message every time I try to open my MSN mail

Bad Request
Your browser sent a request that this server could not understand.

Reference #7.172d613a.1201226632.0

I look forward to some replies
Thanks
Ian
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jscher2000
Posts: 11742
Joined: December 19th, 2004, 12:26 am
Location: Silicon Valley, CA USA
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Post by jscher2000 »

Are you using live.com? What step in the process (e.g., login, display Inbox, open message) is failing?

As a diagnostic, try using a "clean" profile: Creating a new Firefox profile on Windows @ MozillaZine Knowledge Base. Any better?
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dickvl
Posts: 54146
Joined: July 18th, 2005, 3:25 am

Post by dickvl »

Try:
Clear the cookies: Tools > Options > Privacy > Cookies: "Show Cookies" (only sites that give you problems)
(Clear the cache: Tools > Options > Advanced > Network > Cache: "Clear Cache Now")
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