BernG wrote:Are these AMO design guys on the the payroll? Because if they are, a lot of money was pissed away with a serious lack of supervision and QA.
I do believe they are on the Mozilla payroll.
I've been through these types of usability battles before with project managers from really high priced third party design/marketing firms. They became so in love with their own work and convinced of their own superiority because of their billable rates that they could not be swayed to other opinions. I finally had to sit down and have a meeting with the owner of the company and explain what was going on to force the project manager to listen (she ended up being pulled off the project). Mind you this was a $80,000 project for something I would have charged $10,000 max. After it was delivered, I still had to go in and fix the code because their developers couldn't understand fundamental things like an object ID can only be used once on a page (they were declaring "ID" instead of "Class" for CSS instructions).
What really blows my mind in this case is that up until Firefox 3.0, MozillaZine had a favored spot on the default Firefox bookmark bar and in the bookmarks as the go to support place for Firefox. It totally blows my mind that these forums were not the first place the AMO developers went to when they were soliciting feedback. Yes there can be passionate opinions here, but so much of the anger and friction we are seeing now could have been avoided and lots of the AMO bugs we are faced with now could have been eliminated BEFORE the new AMO went live.