Thunderbird connection timed out

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Ei
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Thunderbird connection timed out

Post by Ei »

Connection to server timed out.
    Unable to open Thunderbird in safe mode. Reloaded T. into firewall settings. Unable to access my T. emails for 5 weeks. Entire computer was wiped clean and reloaded operating and security programs. Mozilla Firefox loaded and works fine.
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SK.
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Re: Thunderbird connection timed out

Post by SK. »

What happens when you attempt to run Thunderbird in Safe Mode? (Thunderbird's not Windows' Safe Mode, right?)
John 3:16 and Philippians 4:13
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Daifne
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Re: Thunderbird connection timed out

Post by Daifne »

* Which version of Thunderbird? Check Help>About for the version number.
* What operating system?
* What is the exact wording of the error message you are receiving?
* Do you have any extensions installed?
* What kind of mail - POP, IMAP?
* Is your mail service from an ISP, corporate e-mail system or Web-based?
* Are you using an antivirus and/or a firewall program? Which ones?
* Do you regularly compact your folders? Weekly or more often is strongly recommended. Check http://kb.mozillazine.org/Compacting_folders for more information on compacting folders.
* Without divulging your e-mail address or account name, what are your server settings, including server name and port number for:
+ Tools>Account Settings>*account*>Server Settings?
+ Tools>Account Settings>Outgoing Server (SMTP) (at the bottom of the list of accounts on the left)>*server*>Edit?
* Any recent changes in your computer or software configuration that might be relevant?
(including OS or Thunderbird updates, adding extensions or themes, etc. and any security program updates)
Guest
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Re: Thunderbird connection timed out

Post by Guest »

SK: Used Thunderbird safe mode. Will not open. Same error: Connection to server mail.comcast.net timed out.
Daifne: Thunderbird 2.0.0.17. Windows XP. Error: Connection to server mail.comcast.net timed out. Unaware of extensions. IMAP mail. Web based service from cable company - Outlook Express connects fine. Panda 2008 firewall/security. Incoming server name: mail.comcast.net. Outgoing server name: SMTP.comcast.net. Port number 25 or 587. Changes: as stated, computer wiped clean and security and software installed 9-08. All other programs as well as Firefox work fine.
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Daifne
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Re: Thunderbird connection timed out

Post by Daifne »

Comcast only offers POP3 access, not IMAP. Recreate the account as POP and remove the IMAP account.
Ei
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Re: Thunderbird connection timed out

Post by Ei »

Got it. Thanks. What is the difference between POP & IMAP?
POP got me on.
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Daifne
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Re: Thunderbird connection timed out

Post by Daifne »

They are different email protocols and behave differently. Do a Google search on them to learn more.
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