MozillaZine


wtf firefox just deletet 15gb on my disk!!!

User Help for Mozilla Firefox
den myos
 
Posts: 4
Joined: May 7th, 2004, 3:20 am

Post Posted May 7th, 2004, 3:29 am

i just removed firefox using winxp add/remove in the control panel. when it was done firefox was gone and half my disk(the same folder that firefox was installed in) (15gb) what the holy crap is that.
this cant be right.
i would like to know how mozillazine is going to replace my files.

mvh den

sboulema
 
Posts: 6615
Joined: May 20th, 2003, 12:34 am
Location: Amstelveen, The Netherlands

Post Posted May 7th, 2004, 3:51 am

this bug?
#239722 Firefox install deletes windows system files !! (XP - FF Installer)
--The installer build only deletes files if you install a Windows Update (Or anything else that deals with important system files), and fail to restart the computer afterwards.(block FF0.9)

try doing a system restore...

Guest
Guest
 

Post Posted May 7th, 2004, 4:01 am

WTF kind of bug is that? Thats not acceptable

den myos
 
Posts: 4
Joined: May 7th, 2004, 3:20 am

Post Posted May 7th, 2004, 4:01 am

im trying to recover my files with "recovermyfiles" hope it works.


"system restore" dosent recover programs files. only system files. i think

sboulema
 
Posts: 6615
Joined: May 20th, 2003, 12:34 am
Location: Amstelveen, The Netherlands

Post Posted May 7th, 2004, 4:06 am

I agree, its a pretty bad bug, but thats the danger of using nightlies...
hope you get your files back

frease

User avatar
 
Posts: 3981
Joined: September 16th, 2003, 1:17 pm

Post Posted May 7th, 2004, 4:20 am

Sorry about the loss and the annoying bug. Use the zipped version in the futuer. To remove, you just have to delete the folder.

sjvilla79

User avatar
 
Posts: 339
Joined: February 4th, 2004, 4:04 am
Location: Australia

Post Posted May 7th, 2004, 4:48 am

zipped is the way to go.... imo

djengis
 
Posts: 9
Joined: May 7th, 2004, 4:54 am
Location: Denmark

Post Posted May 7th, 2004, 5:05 am

So you kept half your harddisc in your Firefox install folder and then perform an uninstall - thats just asking for trouble if you ask me.

It would be nice though if Firefox remember a list of files to delete and then only delete folders if they are empty.

"i would like to know how mozillazine is going to replace my files. "
please - you are using free, not yet finished software and perform an action that should set off all backup alarms in your mind.

I hope that you succed in restoring your files - really dataloss sucks

den myos
 
Posts: 4
Joined: May 7th, 2004, 3:20 am

Post Posted May 7th, 2004, 5:15 am

i installed firefox in j\programs files\firefox......... like i do with all my programs.
when u uninstall through winxp it should not delete the whole programs files folder. this is just weird.


"i would like to know how mozillazine is going to replace my files. " is was pissed

if anybody have any expriends in getting lost data, i would like to hear about it.


mvh den

djengis
 
Posts: 9
Joined: May 7th, 2004, 4:54 am
Location: Denmark

Post Posted May 7th, 2004, 5:24 am

Okay. Thought that the lost files were in the /program files/firefox folder.

Do you remember what version you was using and os?

I might try and reproduce on a test-install if I have the os you are running.

den myos
 
Posts: 4
Joined: May 7th, 2004, 3:20 am

Post Posted May 7th, 2004, 5:33 am

i used the firefox 0.8 on winxp with all the lates service packs

mange tak for hjælpen


mvh den

lister
 
Posts: 519
Joined: May 1st, 2004, 5:10 pm

Post Posted May 7th, 2004, 5:54 am

Wait a minute, the Firefox uninstaller deleted the (C:\)Program File directory?!!

Jesus! Why wasn't there a warning about this before install? Don't get me wrong, I like Firefox, but if I thought It was going to delete all the software installed on my machine if I uninstalled it, I never would have installed Firefox in the first place(a bit late for the Zip file tip)!

I always restart the PC after a windows update, Is that what happened here, den myos? Or was there another reason?

Is there some way to ensure that my files won't be lost? (besides backing them up (I have 25 GB in the program files directory and burning them onto CD would take a while (and over 30 CDs).

sboulema
 
Posts: 6615
Joined: May 20th, 2003, 12:34 am
Location: Amstelveen, The Netherlands

Post Posted May 7th, 2004, 5:58 am

Is there some way to ensure that my files won't be lost? (besides backing them up (I have 25 GB in the program files directory and burning them onto CD would take a while (and over 30 CDs).


dont uninstall firefox, just remove the folder

Dunderklumpen
 
Posts: 16224
Joined: March 9th, 2003, 8:12 am

Post Posted May 7th, 2004, 6:18 am

Well, another user bites the dust. This bug (or similar ones) have been there since the installer was created (if I recall correct) and I agree, fully - I can not understand why it is still there, or why the installer is still being relased.

Anyone can make a misstake but just leaving it there is not professional.

Giving the user a warning is simply not enough - I do not think that any user understands that the deletion of files involves all files - not just Firefox-files. This should not happen - and it is just too bad that we have seen more than one user being nailed by this bug.

BenBasson
Moderator

User avatar
 
Posts: 13671
Joined: February 13th, 2004, 5:49 am
Location: London, UK

Post Posted May 7th, 2004, 6:46 am

I can not understand why it is still there, or why the installer is still being relased.

I can't understand why Ben is using a custom built installer, when there are many open source installers which could do the job cross-platform a lot better. For "a lot better" read "without deleting system files".

Return to Firefox Support


Who is online

Users browsing this forum: Google [Bot] and 4 guests