Reply message truncated Thunderbird 3.0

Discussion of general topics about Mozilla Thunderbird
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flintstone
Posts: 13
Joined: June 16th, 2005, 8:08 am

Reply message truncated Thunderbird 3.0

Post by flintstone »

HI - I've searched the help and google but I can't find where I change
when replying to a message
the message only sends the first line or so back.
I would like to send the whole line.

How do I change this?
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Reply message truncated Thunderbird 3.0

Post by DanRaisch »

How recently have you compacted your folders? Compacting is something that needs to be done regularly in any email program. We recommend weekly, but many of us do it daily. When done often enough, it can be an extremely fast process. Not doing so can lead to problems like those you are experiencing. See this about how to and why it's so important: http://kb.mozillazine.org/Compacting_folders

If you haven't been doing that before, first back up your Thunderbird Profile -- http://kb.mozillazine.org/Profile_backup then compact all folders. If 'compacting' them (and leaving a long enough time for the process to complete) doesn't fully resolve the problem then do the following on each account:

Close Thunderbird. Find and delete all of the files with the .msf file extension in your profile folder/Mail http://kb.mozillazine.org/Profile_Folder#Thunderbird including your Local Folders, especially if you are using the global inbox. You must have "View hidden files and folders" on http://spywarewarrior.com/viewtopic.php?t=272 and you need to set "hide extensions for known file types" off (just below View Hidden) if you are using Windows. These are your mail summary files and do not hold any messages themselves. They will be rebuilt the next time you open each folder in Thunderbird. Compact all your folders when you have completed this.

To avoid this happening again, see the tips in these articles:
http://kb.mozillazine.org/Keep_it_worki ... derbird%29
http://kb.mozillazine.org/Performance_%28Thunderbird%29
flintstone
Posts: 13
Joined: June 16th, 2005, 8:08 am

Re: Reply message truncated Thunderbird 3.0

Post by flintstone »

Hi I am compacting them as we speak.
I do compact folders pretty regularly.

Thanks,
I'll let you know how it goes.
flintstone
Posts: 13
Joined: June 16th, 2005, 8:08 am

Re: Reply message truncated Thunderbird 3.0

Post by flintstone »

Compacting the files did the trick.

Thanks for the help.
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DanRaisch
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Posts: 127231
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Reply message truncated Thunderbird 3.0

Post by DanRaisch »

You're welcome.
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