5.7.0 No AUTH command has been given..

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mitrichr
Posts: 378
Joined: October 19th, 2007, 4:45 pm
Location: Highland Park, NJ, USA

5.7.0 No AUTH command has been given..

Post by mitrichr »

Cannot send mail. I get this error message about my email address in Preferences. I tried to search to see if anyone else had this and found nothing.

Any help?

>>RSM
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Platon_
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Joined: July 30th, 2009, 2:42 am

Re: 5.7.0 No AUTH command has been given..

Post by Platon_ »

It would help to know who your mail supplier is.

I think your SMTP server needs authentication. Try "use secure authentication" in your account SMTP configuration.
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smsmith
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Re: 5.7.0 No AUTH command has been given..

Post by smsmith »

mitrichr,

Are you using Thunderbird for email? I ask because you appear to have posted using Seamonkey, which can also do email, in the Thunderbird Support forum. Just wondering if this needs to be moved.
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mitrichr
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Re: 5.7.0 No AUTH command has been given..

Post by mitrichr »

I jumped into SeaMonkey in error. I am using TBird 3.0.1. And, up until today, it has been fine.

>>RSM
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smsmith
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Re: 5.7.0 No AUTH command has been given..

Post by smsmith »

Platon_ wrote:It would help to know who your mail supplier is.

I think your SMTP server needs authentication. Try "use secure authentication" in your account SMTP configuration.

Please answer Platon_'s question/suggestion.
Give a man a fish, and he eats for a day. Teach a man to fish, and he eats for a lifetime.
I like poetry, long walks on the beach and poking dead things with a stick.
Please do not PM me for personal support. Keep posts here in the Forums instead and we all learn.
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mitrichr
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Joined: October 19th, 2007, 4:45 pm
Location: Highland Park, NJ, USA

Re: 5.7.0 No AUTH command has been given..

Post by mitrichr »

I did answer the question as to what I am using for mail, TBird 3.0.1.

I see no reason to have to re-configure software which was running fine yesterday.

>>RSM
http://sciencesprings.wordpress.com
http://facebook.com/sciencesprings
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Dartman
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Re: 5.7.0 No AUTH command has been given..

Post by Dartman »

You may not see a reason to try the possible solution but we do. And since we are the one's helping you, it would be in your best interest to try it, so we can give other directions if needed.
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jwaltb
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Re: 5.7.0 No AUTH command has been given..

Post by jwaltb »

Go to tools, account settings, outgoing sever, edit, make sure port is same as default port. Fixed it for me-
Andarian
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Re: 5.7.0 No AUTH command has been given..

Post by Andarian »

I have the same problem. Mail provider is optimum online. "Use secure authentication" doesn't work (I already tried that, of course) since the server does not support it.

jwaltb: I'm afraid that won't work either. My ISP specifically requires a different port than the default to enable sending mail when not plugged into my home network. Taking the default port will mean going back to not being able to send email except when at home, a situation that's not really acceptable for a laptop configuration.
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