General issues Frequently Asked Questions

User Help for Mozilla Firefox

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Post Posted July 27th, 2004, 4:59 pm

Firefox Support FAQ
°°Installing Firefox on Windows, Mac, and Linux systems
°°Updating Firefox (including common update problems)
°°Importing Bookmarks / Importing data from other browsers
°°Firefox Options window
°°Firefox profile folder and Profile backup
°°Transferring your data and settings to a new profile or a new computer

Firefox Add-ons and Plugins:
°°Customizing Firefox with add-ons
°°Unable to install extensions or themes
°°Installing or troubleshooting Java, Quicktime, Windows Media Player, RealPlayer, Flash, Shockwave and Adobe Reader
°°Firefox and ActiveX

Common Firefox Support issues:
°°Lost bookmarks
°°Unable to save or download files
°°"Firefox is already running but is not responding" message
°°Error loading websites / Connection Issues and Firewall issues
°°Video or audio does not play
°°Firefox fails to start up
°°Firefox hangs / freezes
°°Firefox crashes (an error occurs and Firefox closes)
°°Images or animations do not load (or images look wrong)
°°Common Firefox issues on Vista
°°More frequently encountered issues and fixes

The Standard Diagnostic provides a complete set of steps that will resolve most problems with Firefox, if Firefox was working previously and includes suggestions for Firefox Safe Mode troubleshooting.
Last edited by Filipp0s on March 31st, 2006, 9:32 pm, edited 159 times in total.


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Post Posted May 12th, 2014, 7:35 am

This is a general FAQ dealing with issues that are not specific to the current version.
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"Given this sequence of events, the argument is like the thirteenth chime of a clock: you not only know it's wrong, but it causes you to wonder about everything you heard before. "

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