Firefox 1.0 Official Build - slow and will not close

[Trajan]

Ok,

I had this problem before when I tried 1.0PR a week or so ago by installing a nightly, and was promptly told basically "not use to nightlies but to wait for official builds."

So I waited, and now that 1.0 is on the official Firefox Mozilla page, I try to install 1.0. I uninstalled 0.9.3 completely, no problems. Then I install 1.0 and all appears fine, that is until I try and browse off the home page. The loading is beyond slow. It has to be a problem, not only because 0.9.3. was much faster, but because if it was even remotely in this range of slow, no one would use it - I'm talking 2 minutes to load a basic web page. Then, to make matters worse, once I exit Firefox, an instance remains in the Windows Task Manager. No window shows, I can't run the program, and I have to terminate from Windows Task Manager.

This is getting really frustrating: I have uninstalled and clean installed several times. I've tried the Installer program. I've tried the ZIP version. Same result every time. I know I could just go back to 0.9.3, I did that last week, and it works fine, by WHY shouldn't it work in 1.0???!!?

You would think it would work now that it is an official build. Is it a setting? Something else? I really hope someone can help me.

[djl47]

I've seen a similar problem. I first noticed it when I tried to open a link in another tab, first by middle click then by explicitly selecting right click/open in new tab. The tab opens and does not respond. I closed firefox, tried to restart and couldn't because my profile was in use. Looked at the running tasks and there was a windowless firefox process running. Killed it and opened Firefox.

Checking bugzilla

[funbob]

I installed the 1.0 version of Firefox because of security issue on 0.9.3. Why was 1.0 made? The f*cking thing doesn't even open any webpages or links... It just doesn't work. It doesn't even let you write to the address bar. Nor it gives you an opportunity to close it (the firefox) when you get fed up with it. At the moment I don't care what happened to my bookmarks or extencions.
So how about releasing firefox 0.9.4, that works and has those security issues fixed.
I'm writing this with IE, I never thought I would be useing this again.

FunBob (not so fun anymore)

[nrthomas]

Please try a clean profile to avoid the effects of any old or non-compatible settings and extensions.
This is necessary because your profile is stored seperately from the application and is not removed when you uninstall.

A new profile can be made by modifying your shortcut so that it ends firefox -P, and restarting the fox. If this helps then please report back. If not, then describe your computer spec (CPU speed mainly) and give details of the OS, firewalls etc. Cheers !

[dipa]

Agree with the last recommendations. Most problems come from extension incompatibilities . There were some changes in Extension Manager between 0.9.3 and 1.0. After fixing some regressions, those changes don't seem to break older profiles any more but, with pre-1.0 software you never know.

In any case, what you report is too bad to pass unnoticed. I bet it is a profile corruption problem.

[Trajan]

OK. I have already tried clean profiles. I have installed after just an uninstall, and I have installed after deleting everything. When I had the problemn first, I uninstalled FF, deleted the Program Files folder, went into my Documents and Settings (Windows XP) and deleted all profiles in Firefox. In fact, once just to make sure, I deleted the entire Mozilla folder.

I created a completely new profile in the Profile Manager and tried some browsing with NO extensions. I did NOT restore my old profile. There were absolutely ZERO old settings.

I am still getting this extreme slowdown. It makes the browser basically unusable. It is really frustrating.

I am running decent, if not spectacular, specs:

Toshiba Laptop
1.8Ghz Celeron
30 GB HD
512 RAM
Windows XP
Cable modem internet (which is working fine according to Opera and IE)
Bitdefender Antivirus 8.0 with firewall (which I have turned completely off - both Firewall and AV - already to test and the problem still occurred)

[ralphb]

I am having the same or a very similar problem.

Since upgrading to 1.0PR, I can run FF for a while - sometimes just a minute or two, sometimes as much as a half hour - then it starts in with excessive CPU utilization. The entire system is bogged down and is all but locked up. I bring up task mamager, and sort processes on CPU, and firefox.exe is at the head of the list, sucking down typically 60-80% of the CPU, with the overall system cpu utilization pegged at 100%. At this point, I cannot get FF to exit and I have to kill the process.

I have tried disabling then uninstalling all extensions, complete uninstalling 1.0PR and reinstalling, uninstalling 1.0PR and reinstalling 0.9.3, and the problem recurs every time. I, too, am reduced to posting this in IE.

System is an IBM T23 laptop, 256MB RAM, on a corporate LAN. System has been repeatedly scanned for viruses and spyware and is clean. This problem does not affect any other applications (except, of course, when FF is hogging the system).

[Trajan]

Just to follow up on ralphb's post, I too have repeatedly scanned for Spyware (using Spybot) and viruses (using both Bitdefender and PC-Cillin). My system is completely clean.

[GinoCyber]

Similar problems here running the linux version under Mandrake 10.0 after 30 minutes of use.

When I open a link, the page is empty and the status bar indicates "done". I can either wait a few minutes for the page to actually load or back page and then forward page and I see it.

The only web browser I have installed in Linux is Konqueror.

[bsavage]

There is a FAQ item somewhere suggesting that for a thorough uninstall, after the Control Panel uninstall you also search for and delete every remaining folder and every file relating to Firefox, both in Program Files and also in Docs and Settings, then go through the registry and do the same. I had this same slow down problem last week after one of the nightlies. In my case it happened after I got into the configs trying to make some extensions work. Situation rapidly deteriorated until Firefox would not open at all. I found an old Pheonix folder with duplicates of my profile settings, current and being updated at the same time as the Firefox profile. Got rid of it. Everything, including startup, was much faster after the completely clean reinstall, and I have not had the problems with 1.0PR that you describe.

Hope this helps.

[GinoCyber]

My mandrake install was clean and ONLY installed the 1.0 PR. So my system never saw any other versions of FF.

I just removed FF1.0 PR and put in 9.3 and have the exact same problem. I am not using any extensions or themes.

[Trajan]

There is a FAQ item somewhere suggesting that for a thorough uninstall, after the Control Panel uninstall you also search for and delete every remaining folder and every file relating to Firefox, both in Program Files and also in Docs and Settings, then go through the registry and do the same. I had this same slow down problem last week after one of the nightlies. In my case it happened after I got into the configs trying to make some extensions work. Situation rapidly deteriorated until Firefox would not open at all. I found an old Pheonix folder with duplicates of my profile settings, current and being updated at the same time as the Firefox profile. Got rid of it. Everything, including startup, was much faster after the completely clean reinstall, and I have not had the problems with 1.0PR that you describe.

Hope this helps.

bsavage,

I don't have any old profiles at all - I had deleted everything in Docs and Settings as well as the Program File/Mozilla Firefox folder. Where else did you remove any FF items?

[GinoCyber]

I think I fixed it for my system. I did a custom install and this time I did not install the feedback agent. So far so good.

[sonic123]

I installed the 1.0 version of Firefox because of security issue on 0.9.3. Why was 1.0 made? The f*cking thing doesn't even open any webpages or links... It just doesn't work.

I'm having exactly the same problem on XP SP1. I was using 0.9.3 with no problems -- themes & extensions working just fine. After installing 1.0, Firefox no longer connects to anything (btw, tried Mozilla 1.7.3 & got the same results).

First, I followed the upgrade steps from the FAQ. After that didn't work... I uninstalled *everything*, deleted installation folders, profile folders, and registry settings for both Mozilla and Firefox before re-installing.

Tried deleting & recreating profile, tried installing w/o feedback agent. Checked program access settings under "add/remove programs".

Even tried the latest nightly build.

No firewall software running (see below!!). Connection setting is "Direct".

UPDATE: Fixed it, here's what worked for me:

If you have zonealarm installed and it is not in the startup folder, the icon is not in the system tray, it does not *appear* to be running, nothing zonealarm-related in HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run* or HKCU\Software\Microsoft\Windows\CurrentVersion\Run*, nothing in the starup folder...you STILL have to manually START zonealarm, then start firefox to trigger zonealarm's warning, then ALLOW ACCESS.

Maybe a service...but I don't see anything Zone*???

hmm. Oh well. At least it works now. $#)(&#$) invisible software.

[NoNickName]

Doesn't seem to be exactly the same bug, but I notice that 1.0PR has a few tenths of seconds latency during which is totally unresponsive. This happens each every time I click on any link.
CPU usage is 100% while this is happening.

Mozilla/5.0 (Windows; U; Win98; rv:1.7.3) Gecko/20040911 Firefox/0.10