white inbox folder

[nerod]

I use a windows 7 64, and when i hit inbox tab nothing happens... he does not want to show me the messages from yahoo account, the folder remains empty
http://imageshack.us/photo/my-images/163/86269412.jpg/

[DanRaisch]

* Is this a new installation of Thunderbird or was it working but has now developed this problem?
* Which version of Thunderbird? Check Help>About for the version number.
* How is that Yahoo account set up, POP, IMAP?
* Are you using an antivirus and/or a firewall program? Which ones?
* Do you regularly compact your folders? Weekly or more often is strongly recommended. Check http://kb.mozillazine.org/Compacting_folders for more information on compacting folders.
* Without divulging your e-mail address or account name, what are your server settings, including server name, port number, and choices for "Connection security" and "Authentication method" under:
+ Tools>Account Settings>*account*>Server Settings?
+ Tools>Account Settings>Outgoing Server (SMTP) (at the bottom of the list of accounts on the left)>*server*>Edit?

[nerod]

it was a new installation
I use latest version of thunderbird 8.0
i use a imap setings for this account
i'm using AVG Anti-Virus Free Edition 2012 Version: 2012.0.1873 and ZoneAlarm Free Firewall 2012
I don't know what was the problem or what I did, but know it's working well...
Thanks for trying to help me!

[DanRaisch]

You're welcome.