I posted this over in Get Satisfaction and was surprised at the number of people who are reporting the same issue for the new chat functionality in TB15. While I'm patient, I just figured I would cross post this particular issue here in case any eyes might hit this site that weren't hitting Get Satisfaction. If this is bad form, I apologize in advance.
Here's the question as posted at GS:
The XMPP protocol is supported by the new chat functionality in thunderbird. I'm not sure if I'm making a silly mistake, but I am trying to connect to my company's internal OpenFire XMPP server and unable to connected. Pidgin works well though.
Here is what I've tried so far:
Username: email@example.com and firstname.lastname@example.org for the account name
Server: domain.com and im.domain.com
I've used all combinations of these two without luck.
In pidgin, I have the following attributes set for the account and it manages to connect:
Based on this, I also tried creating an account with just "username" (note, not email@example.com) in thunderbird with both the server names to see if that would make a difference, but it almost seems like thunderbird doesn't really like that style of username. When I try to hit the connect button with just "username", it doesn't really appear to try.
Since this is a small company I work for, I have access to the log files of Openfire. In pidgin if I put a bad password I can see a log entry that my account failed to connect. I see no messages like this with all the configurations mentioned above.
I am happy to provide more specific info if necessary.
If there's any additional information you'd like me to supply I'd be happy to do so.