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Extended wait time while "BUILDING SUMMARY FILE FOR INB

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ccsimring
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Post Posted October 18th, 2005, 6:04 am

After my computer crashed yesterday, every time I open Thunderbird there is a long wait while "building summary file for inbox" occurs. Any hints as to end this 5-7minute process?
Thanks,
CS

old SKopischke
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Post Posted October 18th, 2005, 6:14 am

Moving to Thunderbird Support.

-> Which version of Thunderbird?
-> What operating system?
-> Do you have any extensions installed?
-> Do you use a theme other than the default?
-> What kind of mail - POP, IMAP?
-> Is your mail service from an ISP, corporate e-mail system or Web-based?
-> Do you regularly compact your folders? It is strongly recommended. Check <<<b>this page</b>>> for more information on compacting folders.
-> You might also try deleting your INBOX.MSF file when Thunderbird is closed. MSF files are the mail folder index files and they will be rebuilt when Thunderbird is restarted. Look at <<this page>> for information on your Profile Folder and <<this page>> for information on the profile contents - Thunderbird's files, locations, etc. Make sure you have enabled the display of hidden files and directories. <<this page from Microsoft's knowledge base>> shows how.

Guest
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Post Posted October 18th, 2005, 7:07 am

ver: 1.5 beta 2
op sys: XP
mail: POP
service: ISP
Haven't ever compacted, may be too late for my inbox.

My inbox is now blank, showing no messages. It is still taking an extended time (5 mins plus) each time I boot Thunderbird and each time I click another mail acct, or mail folder and go return to my "inbox" folder, it repeats the extended "building summary file for inbox" routine. I deleted the .msf file and that didn't help. Any intel?

Guest
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Post Posted October 18th, 2005, 7:16 am

I am having the same problem. With no warning this started about 2 days ago. I reinstalled thunderbird but it still hangs for about 5 minutes. I can hit stop and check mail but the mail already in my inbox does not show up.
Thnderbird version 1.0.7

sector7g

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Post Posted October 18th, 2005, 7:26 am

I've tried reinstalling and upgrading to the new beta version, with no luck. I cleaned my registry but still get the building summary file... message.

thunderbird 1.0.7
XP pro
pop
isp

helge.at
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Post Posted October 18th, 2005, 7:34 am

See also http://kb.mozillazine.org/Inbox_stays_blank (Article might not be entirely correct - it's basically a copy from http://forums.mozillazine.org/viewtopic.php?t=301176), would be nice if somebody could amend if necessary.

old SKopischke
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Post Posted October 18th, 2005, 8:04 am

All: Please try compacting - reference the link I provided earlier. It really does solve some of these problems....

sector7g

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Post Posted October 18th, 2005, 3:38 pm

I'm not going to try to explain why this worked, but, I moved the index file out of profiles, renamed it, opened thunderbird without the inbox file. It still said "building inbox...". Then I moved the renamed file back into the profile folder and for some reason it worked.

esoom
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Post Posted October 20th, 2005, 6:09 am

i did more or less the same as sector7g and it seems to work. Just empty your inbox into a folder, exit thunderbird, and then delete the inbox file and restart thunderbird. A new inbox file seems to be created that is clean and works as normal.

Just to add; the old 'corrupted' inbox file was massive even though there were only a couple of emails in my inbox so that may indicate the problem.

compacting didnt work for me

GordMcFee
 
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Location: Ottawa, Canada

Post Posted October 20th, 2005, 6:11 am

Glad you guys solved it. Compacting on a regular basis should prevent it happening again.
Gord McFee

esoom
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Post Posted October 20th, 2005, 6:24 am

Is there any way of automating the compacting process - eg once a week?. I cant seem to find and option on the program but it would seem a useful thing if these problems are frequent.

old SKopischke
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Post Posted October 20th, 2005, 6:26 am

You can set compacting to alert you when your chosen threshhold for recoverable disk space is reached. Check the link I provided earlier.

Guest
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Post Posted October 20th, 2005, 6:31 am

wow you guys are quick! thanks... should have looked there before i asked i guess.

Sameproblem
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Post Posted October 22nd, 2005, 3:50 pm

I have the same problem. I have never had this on Mozilla's mailer. This really is something that should be fixed in the next update. Can someone pass this on to Thunderbird central. Thanks.

old SKopischke
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Post Posted October 22nd, 2005, 5:11 pm

To discuss, request and suggest features for future versions of Thunderbird, visit the Mozilla Thunderbird>Thunderbird Features forum.

You may also want to visit the Thunderbird Builds forum to see what's coming up in future versions and the Thunderbird Bugs forum to see what discussions you may find on this topic.

Also, visit Bugzilla to see if anyone has submitted a RFE/Bug report on this.

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