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Add/Remove Programs can't remove Firefox 1.5.0.3

User Help for Mozilla Firefox
Mrsmith
 
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Joined: May 19th, 2006, 5:25 pm

Post Posted May 19th, 2006, 5:38 pm

I had to uninstall Firefox 1.5.0.3 and Add/Remove Programs would NOT remove Firefox.

mattd7591

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Post Posted May 19th, 2006, 5:55 pm

did you try the uninstaller in the program files directory?
--Matt----MSD--

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Post Posted May 19th, 2006, 7:00 pm

I can't uninstall with add/remove or the uninstall application from the mozilla uninstall folder. Why and what can I do?

old FatJohn
 
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Joined: December 31st, 1969, 5:00 pm

Post Posted May 20th, 2006, 4:42 am

No idea why, but see this guide <a href="http://kb.mozillazine.org/Uninstalling_Firefox">Uninstalling Firefox</a>

Just ignore the add/remove part. What OS are you on? Service packs? Have you had other versions of Firefox?

Mrsmith
 
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Joined: May 19th, 2006, 5:25 pm

Post Posted May 20th, 2006, 5:43 pm

I'm on an IBM Thinkpad running Windows Me on which the hard drive was erased and all software with updates re-installed. I started out using version 1.0.7, but that doesn't matter since I had just done a clean install with an update of all the software. I never had a reason to remove Firefox before so, I was suprised when Add/Remove programs would not remove it. I wondered if anyone else had a problem uninstalling version 1.5.0.3.

old FatJohn
 
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Joined: December 31st, 1969, 5:00 pm

Post Posted May 20th, 2006, 6:53 pm

Well, there seem to be some people who are having problems uninstalling, especially on w98 (ME included).

L.A.R. Grizzly

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Post Posted May 20th, 2006, 8:17 pm

How can something so basic get broken so easily? It hasn't been uninstalling on my system for some time now...yes I'm running Win98SE.
Win7 Pro SP1 64 Bit
Comodo Internet Security
Pale Moon 28.6.1, Interlink Mail 52.9.7145, Firefox 52.9.0esr, Thunderbird 52.9.1 and SeaMonkey 2.48

Alpal
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Post Posted May 20th, 2006, 11:29 pm

FatJohn wrote:Well, there seem to be some people who are having problems uninstalling, especially on w98 (ME included).


Ihave the same problem

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Post Posted May 20th, 2006, 11:30 pm

There is another problem wiuth firefix on my machine.It does not show up as running on the task bar, but it is running.

L.A.R. Grizzly

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Post Posted May 21st, 2006, 2:19 pm

Last edited by L.A.R. Grizzly on May 21st, 2006, 7:14 pm, edited 2 times in total.
Win7 Pro SP1 64 Bit
Comodo Internet Security
Pale Moon 28.6.1, Interlink Mail 52.9.7145, Firefox 52.9.0esr, Thunderbird 52.9.1 and SeaMonkey 2.48

old FatJohn
 
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Joined: December 31st, 1969, 5:00 pm

Post Posted May 21st, 2006, 3:02 pm

Whoa, L.A.R. Grizzly, what's that thing? Is there some documentation around? Nice to hear it worked for you. (I might add a link to my KB article once I'll know what it's for.)

L.A.R. Grizzly

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Post Posted May 21st, 2006, 3:12 pm

FatJohn,

I was just snooping around at the FTP site and found them both...
Win7 Pro SP1 64 Bit
Comodo Internet Security
Pale Moon 28.6.1, Interlink Mail 52.9.7145, Firefox 52.9.0esr, Thunderbird 52.9.1 and SeaMonkey 2.48

old FatJohn
 
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Joined: December 31st, 1969, 5:00 pm

Post Posted May 21st, 2006, 3:25 pm

:)

Hmmm, that does sound rather vague! But then again, it worked for you... To be or not to be... hmmm...

L.A.R. Grizzly

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Joined: March 15th, 2005, 5:32 pm
Location: Akron, Ohio, USA

Post Posted May 21st, 2006, 3:36 pm

FatJohn,

I was downloading the latest Nightly and noticed a windows-xpi folder. Being the curious creature that I am, I investigated. Upon investigating, I found a folder containing the said Uninstaller Zip file. Being even more curious, I downloaded it and checked its size against the uninstall.exe in my Firefox installation directory. Since the sizes were different, I decided to give it a try. It uninstalled BonEcho leaving behind only the updates folder and my plugins folder in the install directory. By the way, when executed, it asked me if I wanted to uninstall Firefox 1.5. Of course, I went along with it! That's my story and I'm stickin' to it!
Win7 Pro SP1 64 Bit
Comodo Internet Security
Pale Moon 28.6.1, Interlink Mail 52.9.7145, Firefox 52.9.0esr, Thunderbird 52.9.1 and SeaMonkey 2.48

old FatJohn
 
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Joined: December 31st, 1969, 5:00 pm

Post Posted May 21st, 2006, 3:46 pm

Thanks for all this info. I'll investigate further! Being the curious creature you are, go ahead, try Linux! :banana:

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