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Firefox 2.0.0.1 and Vista conflict?

User Help for Mozilla Firefox
soupysal
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Post Posted February 13th, 2007, 1:54 pm

I am having trouble getting Firefox to run on my new Vista comp.

When I install FF and launch it right away it works fine as long as a window is open. When I close all the windows and try to open FF again I get this error.

<a href="http://photobucket.com/" target="_blank"><img src="http://img.photobucket.com/albums/v64/soupysal/fferror.jpg" border="0" alt="Photobucket - Video and Image Hosting"></a>

If I unistall and reinstall it works again until I close the window and try to open again. There is a catch to the uninstall, reinstall. After the uninstall runs there is still one file left. "xpicleanup" I must change the name, restart the computer and delete it before I can reinstall.

Anyone have any suggestions on how to get it to run more than one session before needing to reinstall everything?

the-edmeister

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Posts: 32248
Joined: February 25th, 2003, 12:51 am
Location: Chicago, IL, USA

Post Posted February 13th, 2007, 4:27 pm

Firefox installs to 3 locations on W2K and WinXP.
1. \Program Files\
2. \Docs & Settings\user\Application Data\
3. \Docs & Settings\user\Local Settings\Application Data\

The second two for Windows Vista C:\Users\<Windows>\AppData\Roaming\Mozilla\Firefox\Profiles\<Profile>\

Make sure everything gets deleted including any empty folders. Also clear out the Temporary Internet Files before downloading Firefox again, just to make sure you're getting a fresh download. Hopefully that will work for you.


Ed
A mind is a terrible thing to waste. Mine has wandered off and I'm out looking for it.

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