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addons not working after upgrade.

User Help for Mozilla Firefox
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DeanD
 
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Joined: February 11th, 2008, 10:38 am
February 11th, 2008, 10:42 am

Post Posted February 11th, 2008, 10:42 am

I just installed the latest ff install and after restart find zero of my addons working. It's almost as if ff is looking for the extensions in the wrong folder, i don't know. When i go to update add-ons it shows that i have them, but the icons for the addons don't show and ff can't find any updates. I've searched mozillazine and found this, but it didn't work.

<blockquote>Crikey... My extensions have gone or are unusable....
The update has confused the extension manager.... This procedure will reset it, so Firefox rescans your collection of addons, to see what is really there.

Look in your Profile Folder (see above for how to find it) and Delete these three files
extensions.ini
extensions.cache
extensions.rdf
Make sure Firefox is not running when deleting these files. Firefox will regenerate these files on restart.</blockquote>

Please help, I can't function without my add-ons!

Dean


DeanD
 
Posts: 9
Joined: February 11th, 2008, 10:38 am
February 11th, 2008, 11:15 am

Post Posted February 11th, 2008, 11:15 am

that seems to be too much work. there has to be an easier not so drastic way?

LIMPET235
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February 11th, 2008, 11:25 am

Post Posted February 11th, 2008, 11:25 am

Just close Firefox n open the Profile Manager.
Create a new, bare profile n then transfer your 'stuff' over.
Do NOT delete the old one.
Easy peasy.
Ancient Amateur Astronomer
XP Pro-SP3/Intel® DualCore-2.0GHz/500G HDD/2G Ram/550Watt PSU/Firefox3.5.7/T/bird2.0.0.23/SnagIt.
Originally joined 3rd Jan 2005. Conficker Test.

DeanD
 
Posts: 9
Joined: February 11th, 2008, 10:38 am
February 11th, 2008, 11:34 am

Post Posted February 11th, 2008, 11:34 am

alright then. thanks.

why or how did this happen?

DeanD
 
Posts: 9
Joined: February 11th, 2008, 10:38 am
February 11th, 2008, 5:38 pm

Post Posted February 11th, 2008, 5:38 pm

Bare with me, but still having issues.

When I create a new profile, firefox.exe -ProfileManager, it can not find the new profile i had just created and instead displays just the default.

LIMPET235
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February 12th, 2008, 4:21 am

Post Posted February 12th, 2008, 4:21 am

Do you still have Firefox open by chance?
It must be closed. Check that there are no instances in the Task Manager.
Ancient Amateur Astronomer
XP Pro-SP3/Intel® DualCore-2.0GHz/500G HDD/2G Ram/550Watt PSU/Firefox3.5.7/T/bird2.0.0.23/SnagIt.
Originally joined 3rd Jan 2005. Conficker Test.

DeanD
 
Posts: 9
Joined: February 11th, 2008, 10:38 am
February 12th, 2008, 7:13 am

Post Posted February 12th, 2008, 7:13 am

for certain, firefox was closed and not operating. let me explain th missing profile further. i create a new profile, copy all the files from my original profile, use the profile manager again to select the new profile, but it's not being recognized by the profile manager.

LIMPET235
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February 12th, 2008, 7:41 am

Post Posted February 12th, 2008, 7:41 am

Do you get a warning message?
Sounds like it's a locked profile...
> http://kb.mozillazine.org/Profile_in_use
Ancient Amateur Astronomer
XP Pro-SP3/Intel® DualCore-2.0GHz/500G HDD/2G Ram/550Watt PSU/Firefox3.5.7/T/bird2.0.0.23/SnagIt.
Originally joined 3rd Jan 2005. Conficker Test.

DeanD
 
Posts: 9
Joined: February 11th, 2008, 10:38 am
February 12th, 2008, 10:00 am

Post Posted February 12th, 2008, 10:00 am

Bookmarks are still accessible. If bookmarks were gone then I would think locked profile right?

LIMPET235
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February 12th, 2008, 10:26 am

Post Posted February 12th, 2008, 10:26 am

So, what you're saying is, that Firefox is up n running in the new profile..
I must be tired....
Ancient Amateur Astronomer
XP Pro-SP3/Intel® DualCore-2.0GHz/500G HDD/2G Ram/550Watt PSU/Firefox3.5.7/T/bird2.0.0.23/SnagIt.
Originally joined 3rd Jan 2005. Conficker Test.

DeanD
 
Posts: 9
Joined: February 11th, 2008, 10:38 am
February 12th, 2008, 10:28 am

Post Posted February 12th, 2008, 10:28 am

Thanks for your patience limpet235. I'm accessing my old profile where the bookmarks are showing but no add-ons are functioning.

DeanD
 
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Joined: February 11th, 2008, 10:38 am
February 12th, 2008, 10:35 am

Post Posted February 12th, 2008, 10:35 am

each time i create a new profile it mysteriously disappears and can't be found via profile manager. when i set up a new profile, i keep the same folder location as the default profile so it's not being misplaced.

Alice

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February 12th, 2008, 3:04 pm

Post Posted February 12th, 2008, 3:04 pm

Try the solution reported here (delete or rename the current default profile and profiles.ini file which creates a new default Firefox profile, then transfer your data to the new profile):
http://support.mozilla.com/tiki-view_fo ... eadId10459
Sat 09 of Feb., 2008 15:00 PST
Greg Brenneman

To Bo and Cww
Thanks for all of the help. FF now seems to be working fine. I ended up creating a new default profile. I first backed up my old default profile on a flash drive. Then I tried creating a new profile named Gregb. I saw it show up on Windows Explorer but when I went back to FF Profile Manager, it would not appear - ????? Anyway, I ended up deleting the default profile and also the profile.ini file. FF then created a new default profile and I copied bookmarks, cookies, etc. as detailed in "this link" Cww noted above. FF now seems to working fine with tab mix plus(TMP). When I go to the tools menu, TMP Options shows up under Tools. Also, when I go to the Add-ons under Tools, the Options button works just fine.

Not sure why I could not see the other profile I created when I went back into the Profile Manager. It was located in the same directory location as the default Profile.
Alice Wyman

DeanD
 
Posts: 9
Joined: February 11th, 2008, 10:38 am
February 12th, 2008, 4:17 pm

Post Posted February 12th, 2008, 4:17 pm

Alice, your the Bomb!

It was a pain but this way of transferring profiles and making my addons functioning really worked.

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