User Help for Mozilla Firefox
4 posts • Page 1 of 1
Firefox will not save my form data after I close and then open it again. It will remember the form data for the current open session. Here are my settings:
Checked: Remember what I enter in forms and the search bar
Unchecked: Always clear my private data when I close Firefox
Checked: Ask me before clearing private data
I have "Tab Mix Plus" installed and it's session manager turned on. The settings are:
Checked: Enable Session Manager
Checked: Enable Crash Recovery
Under Restore: All options checked
Under Preserved: All options checked
I am also using the remember password function:
Checked: Remember passwords for sites
Checked: Use a master password
I checked that the formhistory.dat file is writable by Firefox by:
1. close firefox
2. deleted the file
3. open firefox and go to a form and type something.
4. close firefox again
5. the formhisotry.dat file is created.
But when I open Firefox again, what I typed before (under step 4) is not there.
I am using:
OS: Vista Busniese (that could be the problem. ) I found that the profile is under:
This is then copied to:
Is this correct?
Firefox version: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:126.96.36.199) Gecko/20080311 Firefox/188.8.131.52
This problem started a while back, long time before the current upgrade. I think it started when I enabled Firefox to remember passwords. But I am not too sure.
I am just hoping I have overlooked something and it's easy to fix.
Does it work if you start Firefox in -safe-mode?
If starting in Safe-mode works then disable your extensions (Tools > Add-ons > Extensions or use the option in the Safe-mode window) and re-enable them one by one until you find which one is causing it.
Close and restart Firefox after each change.
For more, see: Standard_Diagnostic (MozillaZine KB)
(e.g. try a new profile to test if it is caused by your current profile)
Transferring data to a new profile (MozillaZine KB)
Thanks dickvl!!! The safe-mode worked. It turned out to be an add-on call UnPlug. I check the settings, but it didn't say anything about form data. But I don't seem to need it, so I have uninstalled it.
Thanks again. All the links you provided are very helpful for diagnostic and backup.
Correction, it was not UnPlug, It's Kodak EasyShare Gallery Companion. But again, the setting doesn't refer to form data. But I can live without it.
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