thunderbird thinks this message might be an email scam

User Help for Mozilla Thunderbird

Post Posted April 6th, 2008, 10:38 am

I get the following message to a newsletter I'm registered to: "thunderbird thinks this message might be an email scam"

The problem is that it's not a scam as I am registered to it. So, every day I receive this e-mail, I have to click the button "not a scam". It's like if TB doesn't remember from day to day.

How can I fix this?

Thank you,



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Posts: 15833
Joined: November 18th, 2002, 6:44 pm
Location: Somewhere in SE USA

Post Posted April 6th, 2008, 10:39 am

Email scam detection is a relatively new feature that, in my estimation, doesn't work very well yet. Unlike junk mail detection, this does not learn your preferences from clicking the 'not a scam' button.

I've found it best just to turn it off, via Tools | Options | Privacy | Email Scams
Doug Wilson, "The Makai Guy"
Win7 Home Prem (64bit): FF 42.0, TB 38.3.0 ║ Android 4.2.2/4.4.2: FF 42.0, No Android TB available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers


Post Posted April 6th, 2008, 10:43 am

Thank you, I just did what you said, and now the message is gone.

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