Error When Using Windows Backup App

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skuddle
Posts: 339
Joined: September 8th, 2012, 9:46 am

Error When Using Windows Backup App

Post by skuddle »

After backing up a computer by using Windows Backup I get an error message stating that these two files were not backed up:

C:\Users\defaultuser0\contacts
C:\Users\defaultuser0\searches

The error is: STATUS_WAIT_2(0x80070002) for each file.

I cannot find "contacts" or "searches" in the Users folder.

I am backing up about 30 GB to a 100 GB external USB hard drive that has 70 GB of free space. What might be the cause for the errors?
* HP Pavilion Desktop 510-p114
* Windows 10 Home 22H2 19045.4291
* Firefox 124; Thunderbird 115.8
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DanRaisch
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Posts: 127231
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Error When Using Windows Backup App

Post by DanRaisch »

Moving to MozillaZine Tech as this seems like it would be a Windows issue rather than anything controlled by Firefox itself.

Are you performing that backup with Firefox running or shut down?
morat
Posts: 6421
Joined: February 3rd, 2009, 6:29 pm

Re: Error When Using Windows Backup App

Post by morat »

Isn't that a System Restore error?

System Restore 'STATUS_WAIT_2' Error Code
http://appuals.com/system-restore-statu ... rror-code/
skuddle
Posts: 339
Joined: September 8th, 2012, 9:46 am

Re: Error When Using Windows Backup App

Post by skuddle »

Thank you for posting that link. I copied its file to my computer and will have a look at it.

The backup was performed with Firefox shut down.

This thread should now be closed as I have moved it to a Windows-related forum.
* HP Pavilion Desktop 510-p114
* Windows 10 Home 22H2 19045.4291
* Firefox 124; Thunderbird 115.8
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